TECHNOLOGIES AND EQUIPMENT
Command Security Corporation utilizes the security industry’s latest technologies as well as equipment specifically designed to meet the challenges of 21st century security. Our long-time partnerships with the industry’s leading suppliers of innovative electronic systems and instruments ensure that our customers receive the most advanced and effective level of protection available.
Additionally, our sophisticated TEAM software system ensures efficiency, accuracy and dependability in scheduling, payroll and billing functions, including:
- Accounts Payable/Accounts Receivable
- Fixed Assets
- General Ledger
- Human Resources
- Job Costing
- Personnel Scheduling
- Maintenance of Training Records
- Inventory Management (uniforms, radios, etc.)
- Customized customer reports
SmartWheel™ and SmartTracker™
Our proprietary SmartWheel™ and SmartTracker™ software systems enable Aviation Safeguards customers to monitor, track and ensure the optimal performance of wheelchair escort services. SmartWheel™ enables immediate as well as scheduled wheelchair dispatching; provides functionality to monitor individual agent and team response/performance; and provides an activity log to ensure accurate billing.
SmartTracker™ tracks individual wheelchair agent performance. It can track the number of runs per hour/per day as compared with other agents. This technology not only makes Aviation Safeguards accountable for overall performance; it makes the individual accountable for the actual run and/or the passenger to whom he/she is assigned. And it can all be monitored via the web and managed on a hand-held device.
What kinds of documentation can SmartTracker™ provide?
- Daily, weekly and monthly usage reports for an individual airline or consortium.
- Daily, weekly and montly run reports by wheelchair agent to verify productivity.
- Peak times for airline wheelchair usage to assist with staffing requirements.
- Average run time per agent per wheelchair run.
- Back up documentation for billing.
- Coordination of wheelchair with passenger for customer service issues and/or complaints.
- Printed dispatcht tickets for easy reading and verification.
With GuardTrax, regardless of the guard's location you will have the visibility you need to successfully manage your personnel. This will help to:
- Improve worker productivity
- Reduce cost
- Decrease liability
- Enhance customer service
- Improve operations
GuardTrax addresses the unique needs of security organizations by tracking, monitoring and managing the activities of foot patrol security personnel both indoors and outdoors.
The device can be used as a cell phone and it can send "text" messages to notify of incidents or hazards. With GuardTrax, security supervisors and managers are "virtually" on foot patrol with the officers.
A "no motion" alert is generated if the GuardTrax device has remained motionless for a predetermined amount of time. Whether there is an injured officer, an abandoned post, or "inattentive" guard, these are all incidents that a supervisor or manager must be notified about immediately. With GuardTrax, sleeping guards, abandoned posts, and unproductive shifts are no longer a problem.
GuardTrax reports can be accessed via the internet anytime, day or night. The reports show officer activity, location and movement. If you wake up at 2 am, and wonder if your security officer is on duty, you can check on the internet. Then you can go back to sleep secure in the knowledge that your security officer is doing his/her job.